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At Om Sakthi Textiles, we are committed to delivering your orders safely and on time. This policy explains how we process, ship, and deliver orders placed on our website/app.
For deliveries within India, we ship through trusted courier partners including:
Registered courier companies
India Post (where applicable)
Orders are typically handed over to our courier partners within 15 working days from the date of successful payment, unless a different timeline is mentioned during checkout/order confirmation.
Orders are usually processed and shipped within 15 working days.
Delivery timelines may vary based on your location, courier availability, weather conditions, and other external factors.
Please Note: Om Sakthi Textiles is not liable for delays caused by courier partners or circumstances beyond our control.
Orders will be delivered to the shipping address provided by you at the time of checkout.
Please ensure your address is correct before placing the order.
Delivery will be made to the shipping address only, irrespective of the billing address.
All products are securely packed before dispatch to prevent damage.
Once the shipment is handed over to the courier partner, Om Sakthi Textiles is not responsible for any loss, damage, or tampering during transit.
For any transit-related claims, please contact the courier service directly.
You may choose your preferred courier from the available options at checkout.
If your selected courier does not service your location, we will use an alternative trusted courier partner.
Om Sakthi Textiles is not responsible for delivery delays caused by:
Natural disasters
Strikes, shutdowns, or bandhs
Courier service disruptions
Government restrictions
Any other unforeseen events beyond our control
We use secure and trusted payment gateways for all transactions.
We accept major credit/debit cards and other online payment modes listed on our website.
All payment information is encrypted to ensure your data remains safe.
You will receive an order confirmation email once your payment is successful.
After dispatch, shipping details and tracking information, if available, will be sent to your registered email.